Privacy

This Website collects some Personal Data from its Users.

Users may be subject to different protection standards and broader standards may therefore apply to some. Users can contact the Owner, to learn more about such standards.

This document contains a section dedicated to Users in the European Union and their privacy rights.

This document contains a section dedicated to Users in the United States and their privacy rights.

This document contains a section dedicated to Users in Switzerland and their privacy rights.

This document can be printed for reference by using the print command in the settings of any browser.

    • Advertising
      • Hotjar Form Analysis and Conversion Funnels, X Ads conversion tracking, BuySellAds, Meta ads conversion tracking (Meta pixel), Google Ads conversion tracking, Impact and Microsoft AdvertisingPersonal Data: Trackers; Usage Data
      • TikTok conversion tracking (TikTok Pixel) and Pinterest AdsPersonal Data: Trackers
    • Analytics
      • Google Analytics (Universal Analytics) and Meta Events ManagerPersonal Data: Trackers; Usage Data
      • Google Analytics 4Personal Data: number of Users; session statistics; Trackers; Usage Data
    • Collection of privacy-related preferences
      • iubenda Privacy Controls and Cookie SolutionPersonal Data: IP address; Trackers
      • iubenda Consent DatabasePersonal Data: Data communicated while using the service; IP address; Trackers
    • Communication
      • SMS Communications and Opt-In Information
    • Contacting the User
      • Contact formPersonal Data: email address
    • Content performance and features testing (A/B testing)
      • Google OptimizePersonal Data: Trackers; Usage Data
    • Handling activity data
      • Apple HealthKitPersonal Data: body measurements & indexes; date of birth; general activity data
    • Handling payments
      • Braintree, Apple Pay and Amazon PaymentsPersonal Data: billing address; email address; first name; last name; payment info; purchase history; shipping address; various types of Data as specified in the privacy policy of the service
      • KlarnaPersonal Data: billing address; email address; first name; last name; payment info; shipping address; various types of Data as specified in the privacy policy of the service
      • MiniBC
      • Google PayPersonal Data: email address; first name; last name; payment info; phone number; shipping address; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service
      • PayPalPersonal Data: billing address; company name; email address; first name; last name; payment info; shipping address; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service
      • StripePersonal Data: email address; first name; last name; payment info; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service
    • Heat mapping and session recording
      • Hotjar Heat Maps and RecordingsPersonal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service
      • Microsoft ClarityPersonal Data: clicks; interaction events; session duration; Trackers; Usage Data
    • Hosting and backend infrastructure
      • Cloudinary and Amazon Web Services (AWS)Personal Data: various types of Data as specified in the privacy policy of the service
    • Infrastructure monitoring
      • SentryPersonal Data: various types of Data as specified in the privacy policy of the service
    • Interaction with support and feedback platforms
      • Zendesk Web Widget (Classic)Personal Data: email address
    • Managing contacts and sending messages
      • KlaviyoPersonal Data: email address
      • SendgridPersonal Data: company name; country; date of birth; email address; first name; gender; last name; phone number; physical address; Trackers; Usage Data
      • MailgunPersonal Data: country; date of birth; email address; first name; gender; last name; phone number; physical address; profession; Trackers; Usage Data; various types of Data
    • Marketing
      • Stamped
      • RetentionPersonal Data: Trackers
    • Platform services and hosting
      • ShopifyPersonal Data: billing address; device information; email address; first name; last name; payment info; phone number; shipping address; Trackers; Usage Data
    • Remarketing and behavioral targeting
      • TikTok RemarketingPersonal Data: Trackers
    • Selling goods and services online
      • RechargePersonal Data: billing address; email address; first name; last name; payment info; shipping address; Trackers; truncated credit card number; Usage Data; user subscriptions
    • Tag Management
      • Google Tag ManagerPersonal Data: Trackers; Usage Data
      • RudderStack (self-hosted)Personal Data: billing address; city; country; device information; email address; first name; language; last name; physical address; state; Trackers; Usage Data; User ID; ZIP/Postal code
    • User database management
      • BrazePersonal Data: various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

Owner and Data Controller

LARQ, Inc.
1900 S. Norfolk St., Suite 350
San Mateo, CA 94403
United States of America

Owner contact email: hello

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: email address; Trackers; Usage Data; IP address; Data communicated while using the service; first name; last name; payment info; billing address; shipping address; purchase history; number of Users; session statistics; gender; date of birth; phone number; physical address; company name; country; various types of Data; profession; general activity data; body measurements & indexes; device information; user subscriptions; truncated credit card number; session duration; clicks; interaction events; city; state; ZIP/Postal code; language; User ID.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website.

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Infrastructure monitoring, Hosting and backend infrastructure, Managing contacts and sending messages, Advertising, Heat mapping and session recording, Analytics, Tag Management, Remarketing and behavioral targeting, Interaction with support and feedback platforms, Contacting the User, Collection of privacy-related preferences, Content performance and features testing (A/B testing), Handling payments, Handling activity data, Platform services and hosting, Selling goods and services online, User database management, Marketing and Communication.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Personal Data is collected for the following purposes and using the following services:

  • AdvertisingThis type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Website, possibly based on User interests.
    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
    Some of the services listed below may use Trackers for identifying Users, behavioral retargeting i.e. displaying ads tailored to the User’s interests and behavior, or to measure ads performance. For more information, please check the privacy policies of the relevant services.
    Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section “How to opt-out of interest-based advertising” in this document.Hotjar Form Analysis and Conversion Funnels (Hotjar Ltd.)Hotjar is an analytics service provided by Hotjar Ltd. Hotjar honors generic Do Not Track headers. This means your browser can tell its script not to collect any of your data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.Personal Data processed: Trackers; Usage Data.Place of processing: Malta – Privacy Policy – Opt Out.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.This processing constitutes:
    • a Sale in California
    X Ads conversion tracking (X Corp.)X Ads conversion tracking is an analytics service provided by X Corp. that connects data from the X advertising network with actions performed on this Website.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.This processing constitutes:
    • a Sale in California
    BuySellAds (BuySellAds.com Inc.)BuySellAds is an advertising service provided by BuySellAds.com Inc.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.This processing constitutes:
    • a Sale in Californiaa Sharing in California
    Meta ads conversion tracking (Meta pixel) (Meta Platforms, Inc.)Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms, Inc. that connects data from the Meta Audience Network with actions performed on this Website. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy – Opt out.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.This processing constitutes:
    • a Sale in California
    Google Ads conversion tracking (Google LLC)Google Ads conversion tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed on this Website.In order to understand Google’s use of Data, consult their partner policy and their Business Data page.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.This processing constitutes:
    • a Sale in California
    Impact (Impact Tech, Inc.)Impact is an advertising service provided by Impact Tech, Inc.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.This processing constitutes:
    • a Sale in Californiaa Sharing in California
    TikTok conversion tracking (TikTok Pixel) (TikTok Inc.)TikTok conversion tracking (TikTok Pixel) is an analytics and behavioral targeting service provided by TikTok Inc. or by TikTok Information Technologies UK Limited , depending on how the Owner manages the Data processing, that connects data from the TikTok advertising network with actions performed on this Website. The TikTok pixel tracks conversions that can be attributed to TikTok ads and enables to target groups of Users on the base of their past use of this Website.Personal Data processed: Trackers.Place of processing: United States – Privacy Policy; United Kingdom – Privacy Policy.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.This processing constitutes:
    • a Sale in California
    Pinterest Ads (Pinterest, Inc.)Pinterest Ads is an advertising service provided by Pinterest, Inc. that allows the Owner to run advertising campaigns on the Pinterest advertising network.Users may opt out of behavioral advertising features through their device settings, their Pinterest personalization settings.Personal Data processed: Trackers.Place of processing: United States – Privacy Policy – Opt out.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.This processing constitutes:
    • a Sale in Californiaa Sharing in California
    Microsoft Advertising (Microsoft Corporation)Microsoft Advertising is an advertising service provided by Microsoft Corporation.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy – Opt out.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.This processing constitutes:
    • a Sale in California
    • a Sharing in California
  • AnalyticsThe services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.Google Analytics (Universal Analytics) (Google LLC)Google Analytics (Universal Analytics) is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.In order to understand Google’s use of Data, consult their partner policy and their Business Data page.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy – Opt Out.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.This processing constitutes:
    • a Sale in the United States
    Google Analytics 4 (Google LLC)Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.In order to understand Google’s use of Data, consult their partner policy and their Business Data page.Personal Data processed: number of Users; session statistics; Trackers; Usage Data.Place of processing: United States – Privacy Policy – Opt out.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.This processing constitutes:
    • a Sale in California
    Meta Events Manager (Meta Platforms, Inc.)Meta Events Manager is an analytics service provided by Meta Platforms, Inc. By integrating the Meta pixel, Meta Events Manager can give the Owner insights into the traffic and interactions on this Website.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy – Opt out.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.This processing constitutes:
    • a Sale in California
  • Collection of privacy-related preferencesThis type of service allows this Website to collect and store Users’ preferences related to the collection, use, and processing of their personal information, as requested by the applicable privacy legislation.iubenda Privacy Controls and Cookie Solution (iubenda srl)The iubenda Privacy Controls and Cookie Solution allows the Owner to collect and store Users’ preferences related to the processing of personal information, and in particular to the use of Cookies and other Trackers on this Website.Personal Data processed: IP address; Trackers.Place of processing: Italy – Privacy Policy.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.iubenda Consent Database (iubenda srl)The iubenda Consent Database allows to store and retrieve records of Users’ consent to the processing of Personal Data, and information and preferences expressed in relation to the provided consent. In order to do so, it makes use of a Tracker that temporarily stores pending information on the User’s device until it is processed by the API. The Tracker (a browser feature called localStorage) is at that point deleted.Personal Data processed: Data communicated while using the service; IP address; Trackers.Place of processing: Italy – Privacy Policy.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
  • CommunicationSMS Communications and Opt-In InformationText messaging originator opt-in data and consent information will not be shared with any third parties. Mobile phone numbers and related consent information collected for the purpose of SMS communications will not be sold, rented, or shared with third parties for marketing or promotional purposes under any circumstances.
  • Contacting the UserContact form (this Website)By completing the contact form with their information, the User authorizes this Website to use these details to respond to the inquiries (like quotes, and any other requests).Personal Data processed: email address.Category of Personal Information collected according to the CCPA: identifiers.
  • Content performance and features testing (A/B testing)The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of this Website.Google Optimize (Google LLC)Google Optimize is an A/B testing service provided by Google LLC (“Google”).Google may use Personal Data to contextualize and personalize the ads of its own advertising network.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.This processing constitutes:
    • a Sale in California
  • Handling activity dataThis type of service allows the Owner to use the activity or biometric data collected by your device in order for this Website to operate or to provide specific features. This may include movements, heartbeat, change in altitude or data about the surroundings. Depending on what is described below, third parties may be involved in the activity tracking. Most devices allow for the User to control which Data is accessed or stored.Apple HealthKit (Apple Inc.)HealthKit is an activity data handling service provided by Apple Inc. that enables the Owner to access or store activity data.Personal Data processed: body measurements & indexes; date of birth; general activity data.Place of processing: United States – Privacy Policy.Category of Personal Information collected according to the CCPA: identifiers; biometric information; geolocation data.
  • Handling paymentsUnless otherwise specified, this Website processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. This Website isn’t involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.Braintree (PayPal Inc.)Braintree is a payment service provided by Braintree, a division of PayPal Inc. or by PayPal (Europe) S.a.r.l. et Cie, S.C.A., depending on how the Owner manages the Data processing.Personal Data processed: billing address; email address; first name; last name; payment info; purchase history; shipping address; various types of Data as specified in the privacy policy of the service.Place of processing: See the Braintree privacy policy – Privacy Policy; See the Braintree privacy policy – Privacy Policy.Category of Personal Information collected according to the CCPA: identifiers; commercial information; internet or other electronic network activity information.Klarna (Klarna AB)Klarna is a payment service provided by Klarna AB.Personal Data processed: billing address; email address; first name; last name; payment info; shipping address; various types of Data as specified in the privacy policy of the service.Place of processing: Sweden – Privacy Policy.Category of Personal Information collected according to the CCPA: identifiers; commercial information; internet or other electronic network activity information.Apple Pay (Apple Inc.)Apple Pay is a payment service provided by Apple Inc., which allows Users to make payments using their mobile phones.Personal Data processed: billing address; email address; first name; last name; payment info; purchase history; shipping address; various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy Policy.Category of Personal Information collected according to the CCPA: identifiers; commercial information; internet or other electronic network activity information.Amazon Payments (Amazon)Amazon Payments is a payment service provided by Amazon.com, Inc., which allows Users to make online payments using their Amazon credentials.Personal Data processed: billing address; email address; first name; last name; payment info; purchase history; shipping address; various types of Data as specified in the privacy policy of the service.Place of processing: See the Amazon privacy policy – Privacy Policy.Category of Personal Information collected according to the CCPA: identifiers; commercial information; internet or other electronic network activity information.MiniBCRecurring Billing & Vaulting

    Allows customers to subscribe to products, buy memberships as well as non-subscription products all while leveraging PCI compliant card vaulting.Google Pay (Google LLC)Google Pay is a payment service provided by Google LLC, which allows users to make online payments using their Google credentials.Personal Data processed: email address; first name; last name; payment info; phone number; shipping address; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy Policy.Category of Personal Information collected according to the CCPA: identifiers; commercial information; internet or other electronic network activity information.PayPal (PayPal Inc.)PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.Personal Data processed: billing address; company name; email address; first name; last name; payment info; shipping address; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service.Place of processing: See the PayPal privacy policy – Privacy Policy.Category of Personal Information collected according to the CCPA: identifiers; commercial information; internet or other electronic network activity information.Stripe (Stripe, Inc.)Stripe is a payment service provided by Stripe, Inc.Personal Data processed: email address; first name; last name; payment info; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy Policy.Category of Personal Information collected according to the CCPA: identifiers; commercial information; internet or other electronic network activity information.
  • Heat mapping and session recordingHeat mapping services are used to display the areas of this Website that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
    Some of these services may record sessions and make them available for later visual playback.Hotjar Heat Maps and Recordings (Hotjar Ltd.)Hotjar is a session recording and heat mapping service provided by Hotjar Ltd. Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User’s data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.Personal Data processed: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service.Place of processing: Malta – Privacy Policy – Opt Out.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.This processing constitutes:
    • a Sale in California
    Microsoft Clarity (Microsoft Corporation)Microsoft Clarity is a session recording and heat mapping service provided by Microsoft Corporation. Microsoft processes or receives Personal Data via Microsoft Clarity, which in turn may be used for any purpose in accordance with the Microsoft Privacy Statement, including improving and providing Microsoft Advertising.Personal Data processed: clicks; interaction events; session duration; Trackers; Usage Data.Place of processing: United States – Privacy Policy.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
  • Hosting and backend infrastructureThis type of service has the purpose of hosting Data and files that enable this Website to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Website.Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.Cloudinary (Cloudinary Ltd.)Cloudinary is a hosting service provided by Cloudinary Ltd.Personal Data processed: various types of Data as specified in the privacy policy of the service.Place of processing: Israel – Privacy Policy.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.Amazon Web Services (AWS) (Amazon Web Services, Inc.)Amazon Web Services (AWS) is a hosting and backend service provided by Amazon Web Services, Inc.Personal Data processed: various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy Policy.Category of Personal Information collected according to the CCPA: identifiers.
  • Infrastructure monitoringThis type of service allows this Website to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
    Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Website.Sentry (Functional Software, Inc. )Sentry is a monitoring service provided by Functional Software, Inc. .Personal Data processed: various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy Policy.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
  • Interaction with support and feedback platformsThis type of service allows Users to interact with third-party support and feedback platforms directly from the pages of this Website.
    If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.Zendesk Web Widget (Classic) (Zendesk, Inc.)The Zendesk Widget is a service for interacting with the Zendesk support and feedback platform provided by Zendesk Inc.Personal Data processed: email address.Place of processing: United States – Privacy Policy.Category of Personal Information collected according to the CCPA: identifiers.This processing constitutes:
    • a Sale in California
  • Managing contacts and sending messagesThis type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
    These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.Klaviyo (Klaviyo Inc.)Klaviyo is an email address management and message sending service provided by Klaviyo Inc.To take advantage of the service provided by Klaviyo, the Owner typically shares information about (purchasing) Users, such as for example contact details and shopping histories. Check the indication at “Personal Data processed“ below for an explanation of the extent of the sharing.Personal Data processed: email address.Place of processing: United States – Privacy Policy – Opt out.Category of Personal Information collected according to the CCPA: identifiers.This processing constitutes:
    • a Sale in Californiaa Sharing in California
    Sendgrid (Sendgrid)Sendgrid is an email address management and message sending service provided by Sendgrid Inc.Personal Data processed: company name; country; date of birth; email address; first name; gender; last name; phone number; physical address; Trackers; Usage Data.Place of processing: United States – Privacy Policy.Category of Personal Information collected according to the CCPA: identifiers; commercial information; internet or other electronic network activity information.This processing constitutes:
    • a Sale in the United Statesa Sharing in California
    Mailgun (Mailgun Technologies, Inc.)Mailgun is an email address management and message sending service provided by Mailgun Technologies, Inc.Personal Data processed: country; date of birth; email address; first name; gender; last name; phone number; physical address; profession; Trackers; Usage Data; various types of Data.Place of processing: United States – Privacy Policy.Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information; employment related information.This processing constitutes:
    • a Sale in California
    • a Sharing in California
  • MarketingStampedStamped is the reviews and loyalty platform for ecommerce.RetentionWhen you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.Personal Data processed: Trackers.This processing constitutes:
    • a Sale in the United States
    • a Sharing in California
    • Targeted Advertising in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana
  • Platform services and hostingThese services have the purpose of hosting and running key components of this Website, therefore allowing the provision of this Website from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.Shopify (Shopify Inc.)Shopify is a platform provided by Shopify Inc. or by Shopify International Limited, depending on how the Owner manages the Data processing, that allows the Owner to build, run and host an e-commerce website. This service may place Trackers on the User’s device. For the most up-to-date and comprehensive information, refer to the service’s official documentation.Personal Data processed: billing address; device information; email address; first name; last name; payment info; phone number; shipping address; Trackers; Usage Data.Place of processing: Canada – Privacy Policy; Ireland – Privacy Policy.Category of Personal Information collected according to the CCPA: identifiers; commercial information; internet or other electronic network activity information.
  • Remarketing and behavioral targetingThis type of service allows this Website and its partners to inform, optimize and serve advertising based on past use of this Website by the User.
    This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
    Some services offer a remarketing option based on email address lists.
    Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section “How to opt-out of interest-based advertising” in this document.TikTok Remarketing ( TikTok Information Technologies UK Limited )TikTok Remarketing is a remarketing and behavioral targeting service provided by TikTok Information Technologies UK Limited or by TikTok Inc., depending on how the Owner manages the Data processing, that connects the activity of this Website with the TikTok advertising network.Personal Data processed: Trackers.Place of processing: United Kingdom – Privacy Policy; United States – Privacy Policy.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.This processing constitutes:
    • a Sale in California
    • a Sharing in California
  • Selling goods and services onlineThis type of service helps the Owner to sell goods, provide services or monetize online content. To this end, the services listed below may for instance allow the Owner to process payments, set up subscription models, track orders, and manage deliveries.Recharge (Recharge Inc.)Recharge is a subscription management tool provided by Recharge Inc, which allows the Owner to manage subscriptions, invoicing, pricing models, and subscription and revenue analytics.Personal Data processed: billing address; email address; first name; last name; payment info; shipping address; Trackers; truncated credit card number; Usage Data; user subscriptions.Place of processing: United States – Privacy Policy.Category of Personal Information collected according to the CCPA: identifiers; commercial information; internet or other electronic network activity information.
  • Tag ManagementThis type of service helps the Owner to manage the tags or scripts needed on this Website in a centralized fashion.
    This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.Google Tag Manager (Google LLC)Google Tag Manager is a tag management service provided by Google LLC.In order to understand Google’s use of Data, consult their partner policy and their Business Data page.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy.Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.This processing constitutes:
    • a Sale in California
    RudderStack (self-hosted) (this Website)RudderStack (self-hosted) is a tag management service used by this Website.Personal Data processed: billing address; city; country; device information; email address; first name; language; last name; physical address; state; Trackers; Usage Data; User ID; ZIP/Postal code.Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information; inferences drawn from other personal information.
  • User database managementThis type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Website, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks’ profiles) and used to build private profiles that the Owner can display and use for improving this Website. Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this Website.Braze (Braze, Inc.)Braze is a User database management service provided by Braze, Inc.Personal Data processed: various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy Policy.Category of Personal Information collected according to the CCPA: identifiers.

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

This Website uses Trackers. To learn more, Users may consult the Cookie Policy.

This section applies to all Users in the European Union, according to the General Data Protection Regulation (the “GDPR”), and, for such Users, supersedes any other possibly divergent or conflicting information contained in the privacy policy. Further details regarding the categories of Data processed, the purposes of processing, the categories of recipients of the Personal Data, if any, and further information about Personal Data can be found in the section titled “Detailed information on the processing of Personal Data” within this document.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes.
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Further information about retention time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The rights of Users based on the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following, to the extent permitted by law:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.

This section applies to Users in Switzerland, and, for such Users, supersedes any other possibly divergent or conflicting information contained in the privacy policy.

Further details regarding the categories of Data processed, the purposes of processing, the categories of recipients of the personal data, if any, the retention period and further information about Personal Data can be found in the section titled “Detailed information on the processing of Personal Data” within this document.

The rights of Users according to the Swiss Federal Act on Data Protection

Users may exercise certain rights regarding their Data within the limits of law, including the following:

  • right of access to Personal Data;
  • right to object to the processing of their Personal Data (which also allows Users to demand that processing of Personal Data be restricted, Personal Data be deleted or destroyed, specific disclosures of Personal Data to third parties be prohibited);
  • right to receive their Personal Data and have it transferred to another controller (data portability);
  • right to ask for incorrect Personal Data to be corrected.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible, providing Users with the information required by law.

This part of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the business running this Website and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).

The information contained in this section applies to all Users (Users are referred to below, simply as “you”, “your”, “yours”), who are residents in the following states: California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana.

For such Users, this information supersedes any other possibly divergent or conflicting provisions contained in the privacy policy.

This part of the document uses the term Personal Information (and Sensitive Personal Information).

Notice at collection

The following Notice at collection provides you with timely notice about the categories of Personal Information collected or disclosed in the past 12 months so that you can exercise meaningful control over our use of that Information.

While such categorization of Personal Information is mainly based on California privacy laws, it can also be helpful for anyone who is not a California resident to get a general idea of what types of Personal Information are collected.

  • Internet or other electronic network activity informationPersonal Information collected or disclosed: various types of Data as specified in the privacy policy of the service, Trackers, Usage Data, IP address, Data communicated while using the service, first name, last name, email address, billing address, shipping address, purchase history, number of Users, session statistics, gender, date of birth, phone number, physical address, company name, country, various types of Data, profession, device information, user subscriptions, truncated credit card number, session duration, clicks, interaction events, city, state, ZIP/Postal code, language, User IDSensitive Personal Information collected or disclosed ℹ️: payment infoPurposes:
    • Infrastructure monitoring
    • Hosting and backend infrastructure
    • Advertising
    • Heat mapping and session recording
    • Analytics
    • Tag Management
    • Remarketing and behavioral targeting
    • Collection of privacy-related preferences
    • Content performance and features testing (A/B testing)
    • Handling payments
    • Managing contacts and sending messages
    • Platform services and hosting
    • Selling goods and services online
    Retention period: for the time necessary to fulfill the purposeSold or Shared ℹ️: YesTargeted Advertising: ℹ️: YesThird-parties: Functional Software, Inc. , Cloudinary Ltd., Hotjar Ltd., X Corp., BuySellAds.com Inc., Meta Platforms, Inc., Google LLC, Impact Tech, Inc., TikTok Inc., TikTok Information Technologies UK Limited , Pinterest, Inc., iubenda srl, PayPal Inc., Klarna AB, Apple Inc., Amazon, Sendgrid, Microsoft Corporation, Mailgun Technologies, Inc., Shopify Inc., Recharge Inc., Stripe, Inc., this Website
  • IdentifiersPersonal Information collected or disclosed: email address, various types of Data as specified in the privacy policy of the service, first name, last name, billing address, shipping address, purchase history, Trackers, Usage Data, gender, date of birth, phone number, physical address, company name, country, various types of Data, profession, general activity data, device information, user subscriptions, truncated credit card number, city, state, ZIP/Postal code, language, User IDSensitive Personal Information collected or disclosed ℹ️: payment info, body measurements & indexesPurposes:
    • Managing contacts and sending messages
    • Interaction with support and feedback platforms
    • Contacting the User
    • Handling payments
    • Hosting and backend infrastructure
    • Handling activity data
    • Platform services and hosting
    • Selling goods and services online
    • User database management
    • Tag management
    Retention period: for the time necessary to fulfill the purposeSold or Shared ℹ️: YesTargeted Advertising: ℹ️: YesThird-parties: Klaviyo Inc., Zendesk, Inc., PayPal Inc., Klarna AB, Apple Inc., Amazon, Sendgrid, Mailgun Technologies, Inc., Amazon Web Services, Inc., Shopify Inc., Recharge Inc., Google LLC, Stripe, Inc., Braze, Inc., this WebsiteService providers or contractors: this Website
  • Commercial informationPersonal Information collected or disclosed: various types of Data as specified in the privacy policy of the service, first name, last name, email address, billing address, shipping address, purchase history, Trackers, Usage Data, gender, date of birth, phone number, physical address, company name, country, device information, user subscriptions, truncated credit card numberSensitive Personal Information collected or disclosed ℹ️: payment infoPurposes:
    • Handling payments
    • Managing contacts and sending messages
    • Platform services and hosting
    • Selling goods and services online
    Retention period: for the time necessary to fulfill the purposeSold or Shared ℹ️: YesTargeted Advertising: ℹ️: YesThird-parties: PayPal Inc., Klarna AB, Apple Inc., Amazon, Sendgrid, Shopify Inc., Recharge Inc., Google LLC, Stripe, Inc.
  • Employment related informationPersonal Information collected or disclosed: email address, various types of Data, Trackers, Usage Data, first name, last name, gender, date of birth, phone number, physical address, country, professionPurposes:
    • Managing contacts and sending messages
    Retention period: for the time necessary to fulfill the purposeSold or Shared ℹ️: YesTargeted Advertising: ℹ️: YesThird-parties: Mailgun Technologies, Inc.
  • Biometric informationPersonal Information collected or disclosed: date of birth, general activity dataSensitive Personal Information collected or disclosed ℹ️: body measurements & indexesPurposes:
    • Handling activity data
    Retention period: for the time necessary to fulfill the purposeSold or Shared ℹ️: YesTargeted Advertising: ℹ️: YesThird-parties: Apple Inc.
  • Geolocation dataPersonal Information collected or disclosed: date of birth, general activity dataSensitive Personal Information collected or disclosed ℹ️: body measurements & indexesPurposes:
    • Handling activity data
    Retention period: for the time necessary to fulfill the purposeSold or Shared ℹ️: YesTargeted Advertising: ℹ️: YesThird-parties: Apple Inc.
  • Inferences drawn from other personal informationPersonal Information collected or disclosed: Usage Data, Trackers, device information, first name, last name, email address, physical address, city, state, ZIP/Postal code, country, language, User ID, billing addressPurposes:
    • Tag management
    Retention period: for the time necessary to fulfill the purposeSold or Shared ℹ️: YesTargeted Advertising: ℹ️: YesThird-parties: this Website

ℹ️ You can read the definitions of these concepts inside the “Definitions and legal references section” of the privacy policy.

To know more about your rights in particular to opt out of certain processing activities and to limit the use of your sensitive personal information (“Limit the Use of My Sensitive Personal Information”) you can refer to the “Your privacy rights under US state laws” section of our privacy policy.

For more details on the collection of Personal Information, please read the section “Detailed information on the processing of Personal Data” of our privacy policy.

We won’t process your Information for unexpected purposes, or for purposes that are not reasonably necessary to and compatible with the purposes originally disclosed, without your consent.

What are the sources of the Personal Information we collect?

We collect the above-mentioned categories of Personal Information, either directly or indirectly, from you when you use this Website.

For example, you directly provide your Personal Information when you submit requests via any forms on this Website. You also provide Personal Information indirectly when you navigate this Website, as Personal Information about you is automatically observed and collected.

Finally, we may collect your Personal Information from third parties that work with us in connection with the Service or with the functioning of this Website and features thereof.

Your privacy rights under US state laws

You may exercise certain rights regarding your Personal Information. In particular, to the extent permitted by applicable law, you have:

  • the right to access Personal Information: the right to know. You have the right to request that we confirm whether or not we are processing your Personal Information. You also have the right to access such Personal Information;
  • the right to correct inaccurate Personal Information. You have the right to request that we correct any inaccurate Personal Information we maintain about you;
  • the right to request the deletion of your Personal Information. You have the right to request that we delete any of your Personal Information;
  • the right to obtain a copy of your Personal Information. We will provide your Personal Information in a portable and usable format that allows you to transfer data easily to another entity – provided that this is technically feasible;
  • the right to opt out from the Sale of your Personal Information; We will not discriminate against you for exercising your privacy rights.
  • the right to non-discrimination.

Additional rights for Users residing in California

In addition to the rights listed above common to all Users in the United States, as a User residing in California, you have:

  • The right to opt out of the Sharing of your Personal Information for cross-context behavioral advertising;
  • The right to request to limit our use or disclosure of your Sensitive Personal Information to only that which is necessary to perform the services or provide the goods, as is reasonably expected by an average consumer. Please note that certain exceptions outlined in the law may apply, such as, when the collection and processing of Sensitive Personal Information is necessary to verify or maintain the quality or safety of our service.

Additional rights for Users residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana

In addition to the rights listed above common to all Users in the United States, as a User residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana you have

  • The right to opt out of the processing of your personal information for Targeted Advertising or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you;
  • The right to freely give, deny or withdraw your consent for the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer. In Maryland, your Sensitive Personal Information will be collected or processed only if strictly necessary to provide or maintain a specific product or service requested by you.

In Minnesota and Maryland Users also have the right to obtain a list of the specific third parties to which the controller has disclosed the consumer’s personal data

* Note that in some states like Minnesota you have the following specific rights connected to profiling:

  • The right to question the results of the profiling;
  • The right to be informed of the reason that the profiling resulted in the decision; if feasible
  • The right to be informed of what actions the consumer might have taken to secure a different decision and the actions that the consumer might take to secure a different decision in the future;
  • The right to review personal data used in the profiling;
  • If inaccurate, the right to have the data corrected and the profiling decision reevaluated based on the corrected data;

Additional rights for users residing in Utah and Iowa

In addition to the rights listed above common to all Users in the United States, as a User residing in Utah and Iowa, you have:

  • The right to opt out of the processing of your Personal Information for Targeted Advertising;
  • The right to opt out of the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer.

How to exercise your privacy rights under US state laws

To exercise the rights described above, you need to submit your request to us by contacting us via the contact details provided in this document.

For us to respond to your request, we must know who you are. We will not respond to any request if we are unable to verify your identity and therefore confirm the Personal Information in our possession relates to you. You are not required to create an account with us to submit your request. We will use any Personal Information collected from you in connection with the verification of your request solely for verification and shall not further disclose the Personal Information, retain it longer than necessary for purposes of verification, or use it for unrelated purposes.

If you are an adult, you can make a request on behalf of a child under your parental authority.

How to exercise your rights to opt out

In addition to what is stated above, to exercise your right to opt-out of Sale or Sharing and Targeted Advertising you can also use the privacy choices link provided on this Website.

If you want to submit requests to opt out of Sale or Sharing and Targeted Advertising activities via a user-enabled global privacy control, such as for example the Global Privacy Control (“GPC”), you are free to do so and we will abide by such request in a frictionless manner.

How and when we are expected to handle your request

We will respond to your request without undue delay, but in all cases within the timeframe required by applicable law. Should we need more time, we will explain to you the reasons why, and how much more time we need.

Should we deny your request, we will explain to you the reasons behind our denial (where envisaged by applicable law you may then contact the relevant authority to submit a complaint).

We do not charge a fee to process or respond to your request unless such request is manifestly unfounded or excessive and in all other cases where it is permitted by the applicable law. In such cases, we may charge a reasonable fee or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind them.

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

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